CREWSAVER WEBSITE AND ASSOCIATED CONTENT TERMS OF USE

Please read these Terms of Use (hereafter referred to as TERMS) carefully as they set out the basis on which you are allowed to use this website and the contents contained within. If you have any questions about them or don’t accept TERMS, please contact us at crewsaver.usa@survitecgroup.com before using this website. Our contract and all communications between us will be in English. All TERMS are applicable to www.crewsaver.com and are subject to change without notice. We will not guarantee that the website will stay the same, and we may change it, remove it, or make access to some or all of it subject to registration. We recommend visitors check this TERMS page from time to time to ensure understanding of the most recent version.

Crewsaver is recognized as one of the foremost brands of lifejackets and dinghy sailing equipment in the world. The Crewsaver brand is owned by Survitec Group Limited, a global company providing survival technology for the commercial marine, recreational marine, defense, aviation and oil & gas industries. Survitec Group Limited is a company registered in England and Wales at Companies House. Its registered office is at 1-5 Beaufort Road, Birkenhead, Merseyside CH41 1HQ and its registered number is 00905173. A representative of Crewsaver may be contacted by email at crewsaver.usa@survitecgroup.com or by phone to +1 330 239- 9710.

This website and its contents are protected by intellectual property rights, and either belong to us or are licensed to us to use.  You may not copy or use them without our consent in writing. You may print or download content from this website for information purposes only, provided that no content is modified in any way; no graphics are used separately from accompanying text; our copyright and trade mark notices appear in all copies and you acknowledge this website as the source of the material; and the person to whom you are providing these materials is made aware of these restrictions.

You will need to register through this website to access certain services provided by us, such as our newsletter. You will be asked for certain information about you and/or your company when you register. To learn about how we use your personal information, please see our website privacy notice (below). Certain parts of this website may only be accessed with log-in details. You will be issued with a password the first time you access the partner log in area for retailers and distributors of our website, and this information is private to you. You must ensure these log-in details are kept confidential and secure. You will be responsible for any access to the website by anyone using your log-in details. We may withdraw your access to the website at any time.

These TERMS do not exclude our liability (if any) to you for personal injury or death resulting from our negligence; fraud; or any matter which it would be illegal for us to exclude or to attempt to exclude our liability. However, please note that content on this website is for marketing, promotional and general information purposes only and may not be relied upon. Errors may be present in website pages, photographs or other linked content. We recommend that you take further advice or seek further guidance before taking any action based on the information contained on this website. We are only liable to you for losses which you suffer as a direct result of our breach of these TERMS. We are not responsible to you for any business or personal losses that you may incur, including but not limited to lost data, lost profits or business interruption. If you request factual certainty for a specific portion of information displayed on our site, please contact our technical department directly and a specialist will research the technical documentation to provide confirmation of specification or related information.

Although we make considerable efforts to ensure the website and content is up-to-date and compatible, we cannot guarantee it will function as intended on all hardware and software which you may use. We cannot guarantee the website be available all the time or at any specific time; nor accurate and up-to-date.  You may have other rights granted by law, and these TERMS do not affect these except if the two are inconsistent.  If this is the case then these TERMS will override any other rights which you may have, unless this is not permitted by law.

We may link to other websites. When we do this, we will try and make it as clear as possible that you are leaving our website. We are not responsible for these websites in any way and do not endorse them. You should check their terms of use and privacy policy when you visit them. You may not link to this website from another website without our consent in writing, unless you link only to the homepage of the website at www.crewsaver.com; refrain from creating frames or any other border around the website; comply with all relevant laws and regulations on the website or platform you are linking from; ensure that the website you are linking from is not in any way illegal; and do not imply that we endorse or are associated with your (or any other) website, product or service.

These TERMS deal with your access to this website. If you make a contract with a third party who is named or referred to on this website, you should make sure that you are satisfied with the terms of that contract and take legal advice if necessary. Please note that we may not necessarily keep a copy of these TERMS, so we advise you to print a copy of them for your information in the future.

If you have any complaint about Crewsaver or this website, you should contact us at crewsaver.usa@survitecgroup.com and we will try and resolve it as soon as possible. However, if we have a dispute regarding your use of the website or these TERMS, the courts will use English law to determine that dispute. If you wish to take legal action against us, as we are a UK company you should do so in the English courts only.

PRIVACY NOTICE

Please read this privacy notice (hereafter referred to as NOTICE) carefully as it sets out how we uses your personal information. If you have any questions about NOTICE or do not agree with it, please contact us at crewsaver.general@survitecgroup.com or by phone to +44 1329 820000 before using this website.

Crewsaver is recognized as one of the foremost brands of lifejackets and dinghy sailing equipment in the world. The Crewsaver brand is owned by Survitec Group Limited, a global company providing survival technology for the commercial marine, recreational marine, defense, aviation and oil & gas industries. Survitec Group Limited is a company registered in England and Wales at Companies House. Its registered office is at 1-5 Beaufort Road, Birkenhead, Merseyside CH41 1HQ and its registered number is 00905173. In accordance with the Data Protection Act 1998, Survitec Group Limited is registered as a 'Data Controller' on the public Register of Data Controllers as maintained by the UK’s Information Commissioner. We may change NOTICE from time to time by updating this page, so we recommend visitors check this page regularly to review and understand any changes made.

In general, you can use this website without giving us any information. However, please bear in mind that we may still record the areas of the website that you visit; and information about your computer, such as which browser you are using, your network location, the type of connection you are using (e.g. broadband, ADSL etc.). We do this by using cookies. See below for more information on what a cookie is and how we use them on our website.

Once you register, log in or submit information through this website we will know who you are and your activities on this website and information about you and/or your company may be recorded on our systems. For example, we may ask for the information when you submit an online enquiry, or register for our newsletter, including your name; company name; email address; country where you are based or purchasing our products from; telephone number; your comments/questions; and the products/services you are interested in.

In addition, if you purchase a product from us online, we will ask for payment information, such as the details of the payment card you are using to pay for the transaction. This type of information is processed strictly in accordance with the recognized Payment Card Industry standards.

 

COOKIES

We use cookies on our website, which amongst other things, helps us to improve your experience of our website and to ensure that it performs as you expect. Cookies are text files containing small amounts of information, which are downloaded to your computer or mobile device by websites that you visit. They can improve your experience of using a website, for example, to remember your preference settings and track your use of the pages so that future visits can be improved based on your needs. Due to changes in the law, websites must now get consent to send cookies to your computer or mobile device unless the cookies are strictly necessary to provide services to you. You may set your cookie preferences when you arrive at our website, or change them at any time by updating your browser settings;

Unless the cookie is a strictly necessary cookie, you can withdraw your consent to our cookies at any time even if you have previously consented. However, please do remember that if you do not consent to our functionality cookies, parts of our website will not work as you may expect. For example, you will not be able to place orders on our website.

Information below explains what cookies we use on our website, why we use them and whether they are “strictly necessary”, “functionality", "performance" or “targeting” cookies. We also state whether a cookie is a "persistent" or "session" cookie.  The difference is that persistent cookies remain on your device between browsing sessions and are activated each time you visit the website that created that particular cookie. For example, where a "persistent cookie" is used on a website to remember your log-in details, you will not need to enter those details each time you visit that website. To contrast, session cookies allow website operators to link the actions of a user during a browser session only, and once you close the browser, all session cookies are deleted. Keep in mind that a browser session starts when you open the browser window and finishes when you close the browser window.

Strictly necessary cookies are essential to enable you to receive a service on a website. For example, cookies to operate online shopping baskets, do your internet banking or to comply with the law (such as to keep your information safe). We would not be able to operate our website without using the "strictly necessary" cookies listed.

Performance cookies collect information about how visitors use a website, for instance, which pages visitors go to most often and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. Any information collected by these cookies is anonymous. We only use such information to improve our website.

Functionality cookies allow the website to remember choices you make (such as your log in details) and customized preference settings (such as text size). They also enable enhanced, personal features. For example, a website may be able to provide you with local weather reports or traffic news by using a cookie to remember which region you are in. These cookies are also used to provide services you have asked for such as watching a video. Information collected by "functionality" cookies may or may not be anonymous, but they cannot track your browsing activity on other websites. The "functionality" cookies on our website only collect anonymous information.

Targeting cookies collect information about your browsing habits to make advertising relevant to you and your interests. These cookies collect the most information about users. We do not use any targeting cookies on our website.

  • Nop.customer (strictly necessary, persistent): These cookies enable users to retain their cart items between sessions
  • Google Analytics (performance, persistent): These cookies are used to collect anonymous information about how visitors use our site. We use the information to compile analytical reports which help us improve our website. The cookies collect information such as the number of visitors to our website, how they arrived there (e.g. directly from the internet or through linking from another website) and tracking which webpages they visited. More information about Google Analytics can be found at http://www.google.com
  • IsGridView (functionality, persistent): These cookies retain display preferences on the category page.
  • ItemsPerPage (functionality, persistent): These cookies retain display preferences on the category page
  • SortBy (functionality, persistent): These cookies retain display preferences on the category page

 

The main reason we use this information is to provide you with the website and our products and services (whether available via the website or offline). Some additional reasons for collecting this information is internal record keeping; product and service development; answering your queries or complaints; market research and marketing our own products and services to you.

 

MARKETING

We would like to provide you with information about Crewsaver products and services, and other information which we think you may find interesting. We may send you such information by email or mail, unless you have specifically asked us not to do so. If you are a customer of ours or you have previously asked us for information on our products and services, we may send you information by email. However, in every marketing email message we send you we will give you the opportunity to unsubscribe from our mailings altogether. Please keep in mind that we don't provide your personal information to organizations outside of Survitec Group for their marketing purposes without your explicit consent.

We may, however, on occasion provide your details to parties with whom we collaborate with to provide you with our products and services. And we may share your personal information with organizations or vendors acting on our behalf who will only use the information to provide that service. For example, we use a Third Party Logistics (3PL) Company to distribute our online orders to the relevant retailers who will then supply your order. However, we will retain control of your data and any third party service provider that we use must act in accordance with our instructions. Lastly, we may also share your personal information with a purchaser or potential purchaser of our business.

In some circumstances, we may have to disclose your personal information by law, because a court or the police or other law enforcement agency has asked us for it. If at any time you do not want your information used for direct marketing purposes please contact us at crewsaver.general@survitecgroup.com or by phone to +44 1329 820000. Otherwise, if you decide that you no longer wish to receive marketing emails from us, please either follow the unsubscribe link in one of our marketing email messages or contact us at crewsaver.general@survitecgroup.com or by phone to +44 1329 820000.

You may request details of the personal information that we hold about you under data protection laws. If you would like a copy of the information held about you please write to us at Crewsaver, Survitec House, Lederle Lane, Gosport, Hampshire, PO13 0FZ, email us at crewsaver.general@survitecgroup.com or call us by phone to +44 1329 820000. If you think any information we have about you is incorrect or incomplete, please write to us or email us as soon as possible. We will correct or update any information as soon as we can.

 

SECURITY

Our website or marketing email messages sometimes include links to other websites which are not within our control. Once you have left our website/marketing email message, we cannot be held responsible for the content of other websites or the protection and privacy of any information which you provide to those websites. You should exercise caution and look at the privacy statement applicable to the website in question.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, including locked cabinets and electronic password protection. If at any point you suspect or become aware of a security incident (such as your password is stolen or you receive suspicious communication from someone pretending to be a Survitec employee), please forward the communication to us or report the incident by email to crewsaver.general@survitecgroup.com or in writing to Survitec at Crewsaver, Survitec House, Lederle Lane, Gosport, Hampshire, PO13 0FZ as soon as possible.